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Support Request #1362

closed

ADTFS-47998 Harddisk Player dat file selector causes crashes

Added by hidden over 6 years ago. Updated about 6 years ago.

Status:
Closed
Priority:
Normal
Customer:
ELEKTROBIT
Department:
SUPPORT
Requester's Priority:
Normal
Support Level:
3rd Level
Resolution:
Product Issue Opened
Affected Products:
Platform:
Windows 7 64bit
Topic:
ADTF::Common
FAQ Links:

Description

Supportanfrage:

Ein Kunde hat einen Bug beim Öffnen von Files mit dem HarddiskPlayer in EB Assist ADTF Version 2.13 reportet. Den ich auch mit ADTF 2.14 reproduzieren kann.

1. Take HarddiskPlayer
2. Go to \"filename\" property
3. Click on ... button
4. File selector appears
5. Double click on a line in the list. A ... button appears.
6. Click on ... button. Standard Windows dialog appears.
7. Important. Change focus on another window, so that ADTF loses focus.
8. Go back to file selector and chose a .dat file.
9. ADTF crashes

Viele Grüße,
Anja

EB Assist ADTF Support-Team

Lösung:

Problem konnte nachgestellt werden.
Dafür wurde das Bug Ticket https://www.cip.audi.de/jira/browse/ACORE-9228 angelegt.

Actions #1

Updated by hidden over 6 years ago

  • Project changed from Public Support to 7
  • Status changed from New to In Progress
  • Topic set to ADTF::Common
  • Customer set to ELEKTROBIT
  • Department set to SUPPORT
  • Affected Products ADTF 2.14.0 added
  • Platform Windows 7 64bit added
Actions #3

Updated by hidden over 6 years ago

  • Description updated (diff)
  • Status changed from In Progress to Customer Feedback Required
  • Resolution set to Product Issue Opened
  • Product Issue Numbers set to https://www.cip.audi.de/jira/browse/ACORE-9228
  • Support Level changed from 2nd Level to 3rd Level

Hallo Anja,

ich konnte den Fehlerfall nachstellen und habe das Bug Ticket https://www.cip.audi.de/jira/browse/ACORE-9228 dafür angelegt.
Damit sollte dieses Supportticket abgeschlossen sein. Bitte um kurzes Feedback, damit wir es abschließen können.

@Matthias, Ticket nach Rückmeldung bitte abschließen.

Actions #4

Updated by hidden over 6 years ago

Hallo Stephan,

Alles klar. Danke für die Rückmeldung.
Grüße,
Anja

Actions #5

Updated by hidden over 6 years ago

  • Status changed from Customer Feedback Required to To Be Closed
Actions #6

Updated by hidden over 6 years ago

  • Subject changed from ADTFS-47998 Technical request: HarddiskPlayer file selector causes crashes to ADTFS-47998 Harddisk Player dat file selector causes crashes
  • Status changed from To Be Closed to Closed
Actions #7

Updated by hidden about 6 years ago

  • Project changed from 7 to Public Support
  • Private changed from Yes to No
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