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Support Request #1476

closed

Error while playing a dat file in adtf version 2.13.2

Added by hidden over 6 years ago. Updated about 6 years ago.

Status:
Closed
Priority:
Normal
Customer:
DAIMLER
Department:
MBRDI
Requester's Priority:
Blocker
Support Level:
2nd Level
Resolution:
No Customer Feedback
Product Issue Numbers:
Affected Products:
Platform:
Windows 7 64bit
Topic:
DisplayTB::Common
FAQ Links:

Description

Supportanfrage

While attempting to play a dat file, I got an error as attached in the log.csv file

Lösung

Missing Scope Display


Files

log.csv (5.3 KB) log.csv hidden, 2017-12-15 05:50
Actions #1

Updated by hidden over 6 years ago

  • Project changed from Public Support to 9
  • Status changed from New to In Progress
  • Topic set to DisplayTB::Common
Actions #2

Updated by hidden over 6 years ago

  • Status changed from In Progress to Customer Feedback Required

As I don't know your setup, it has nothing to do with the Harddisk Player or the DAT File.

Could not create instance of class "adtf.visual.scope_display"

This means your configuration uses the Scope Display Filter of the Device Toolbox.
Make sure you have installed the Device Toolbox (in the addons directory of your ADTF) or anyway (then please adapt the plugin pathes so that the PLBs can be found).
If you do not need this display, deactive or remove it.

Actions #5

Updated by hidden over 6 years ago

  • Description updated (diff)
  • Status changed from Customer Feedback Required to To Be Closed
  • Resolution set to No Customer Feedback
Actions #6

Updated by hidden over 6 years ago

  • Status changed from To Be Closed to Closed
Actions #7

Updated by hidden about 6 years ago

  • Project changed from 9 to Public Support
  • Private changed from Yes to No
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