Public Support

2018-05-22

20:20 Support Request #2704 (Closed): ADTF2 tAdditonalDataInfoIndex

*Supportanfrage*
habt Ihr ein internes Beispiel oder eine kurze Anleitung wie man enum tAdditonalDataInfoIndex {... hidden

19:14 Support Request #2694: Trigger Recording over ADTF Message Bus (Cluster)

Hi Flo,
vielen Dank für die zügige Antwort. Es ist in der Tat genau mein Usecase definiert im Usermanual.
Die ... hidden

10:02 Support Request #2694 (Customer Feedback Required): Trigger Recording over ADTF Message Bus (Cluster)

Hi Yann,
Der Recorder kann nicht mit Kernel Signalen umgehen.
Du musst selbst drauf hören.
Siehe "ADTF Userman... hidden

10:00 Support Request #2694 (In Progress): Trigger Recording over ADTF Message Bus (Cluster)

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08:45 Support Request #2694 (Closed): Trigger Recording over ADTF Message Bus (Cluster)

*Supportanfrage*
Ich habe eine Message Bus Konfiguration mit einem Master und zwei Slaves. Alles wunderbar. Allerd... hidden

18:51 Support Request #2703: ADTF 2.14.2: Meaning of Changes

Deutsch geht auch.
Wir haben einige "fertige" Systeme. Die wird auch niemand mehr auf ADTF3 aktualisieren.
Wäre d... hidden

18:06 Support Request #2703 (Customer Feedback Required): ADTF 2.14.2: Meaning of Changes

Hi Marc,
can we switch to German ?
Anyway, this means:
1) We just changed the license certificate by now to ab... hidden

16:41 Support Request #2703: ADTF 2.14.2: Meaning of Changes

And what does that mean for older ADTF2 Versions (e.g adtf2.11)? hidden

16:39 Support Request #2703 (Closed): ADTF 2.14.2: Meaning of Changes

*Supportanfrage*
The only entry in ADTF2.14.2's Changelog is:... hidden

11:59 Support Request #2699 (Closed): ADTF 2.9 Win10 Compatibility

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11:59 Support Request #2699 (To Be Closed): ADTF 2.9 Win10 Compatibility

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11:52 Support Request #2699: ADTF 2.9 Win10 Compatibility

Hi Florian!
Thank you very much for your support and clarification!
Best Regards,
Kristóf Rátkay hidden

11:28 Support Request #2699 (Customer Feedback Required): ADTF 2.9 Win10 Compatibility

Hi Kristof,
ADTF 2.9 has been testet and released under Windows 7, so we can only support on this plattform.
ADTF... hidden

11:24 Support Request #2699 (In Progress): ADTF 2.9 Win10 Compatibility

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11:15 Support Request #2699 (Closed): ADTF 2.9 Win10 Compatibility

*Supportanfrage*
I would like to ask if ADTF 2.9 is supported under Win10. Our company is phasing out Win7 and bec... hidden

10:08 Support Request #2667 (Customer Feedback Required): ADTF error message "Item not found"

Hab ein Ticket angelegt -> ACORE-9527 hidden

09:26 Support Request #2667: ADTF error message "Item not found"

Jens hat schon recht, an der Stelle sollte ein THROW_ERROR_DESC(ERR_NOT_FOUND, cString::Format("No object with id '%s... hidden

09:02 Support Request #2667 (In Progress): ADTF error message "Item not found"

Hm... an dieser Stelle wird gar nichts ausgegeben, das müsste eigentlich die Komponente machen, bei der etwas nicht g... hidden

10:04 Support Request #2687 (Customer Feedback Required): ADTFS-48859 Cannot record video in ADTF 3.3.0

Hi Anja,
in ADTF 3.3.0 gibt es ein grundsätzliches Problem beim Recorder, was die Serialisierung betrifft.
Wir we... hidden

09:22 Support Request #2687: ADTFS-48859 Cannot record video in ADTF 3.3.0

Ja genau! hidden

08:58 Support Request #2687 (In Progress): ADTFS-48859 Cannot record video in ADTF 3.3.0

Hi Martin,
ist das ACORE-9526 ? hidden

08:06 Support Request #2673 (To Be Closed): ADTF3 Include-Mechanism

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