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Supportanfrage

Dear Sir/Madam,

I am trying to run ADTF 2.14.1 on Ubuntu Linux (18.04.1 LTS, 64 bit). I have not acquired a license yet. When I launch adtf_runtime as described in the documentation, however, no license information window is shown. When I launch adtf_runtime from the terminal, the following output is shown:

/opt/jenkins/workspace/ADTF2_builder/PLATFORM/U1404_x64_gcc48/source/src/sdk/private/runtime_ex.cpp(103): info 0x00000000: * Starting ADTF: Tue Oct 16 08:39:34 2018
/opt/jenkins/workspace/ADTF2_builder/PLATFORM/U1404_x64_gcc48/source/src/ucom/runtime.cpp(1583): info 0x00000000: Registered class "adtf.core.media_sample". ( 1 )
/opt/jenkins/workspace/ADTF2_builder/PLATFORM/U1404_x64_gcc48/source/src/ucom/runtime.cpp(1583): info 0x00000000: Registered class "adtf.core.media_type". ( 2 )
/opt/jenkins/workspace/ADTF2_builder/PLATFORM/U1404_x64_gcc48/source/src/sdk/private/adtflicense/license.cpp(115): error 0x00000000: License error (/home/paul/.adtf/adtf2.lic): License file could not be opened for reading.
/opt/jenkins/workspace/ADTF2_builder/PLATFORM/U1404_x64_gcc48/source/src/sdk/private/adtflicense/license.cpp(116): error 0x00000000: License error (/etc/adtf2.lic): License file could not be opened for reading.
/opt/jenkins/workspace/ADTF2_builder/PLATFORM/U1404_x64_gcc48/source/src/ucom/runtime.cpp(94): info 0x00000000: Started UCOM runtime
/opt/jenkins/workspace/ADTF2_builder/PLATFORM/U1404_x64_gcc48/source/src/sdk/private/runtime_ex.cpp(742): info 0x00000000: Sucessfully loaded library "/home/paul/adtfx/bin/libQtCore.so"
/opt/jenkins/workspace/ADTF2_builder/PLATFORM/U1404_x64_gcc48/source/src/sdk/private/runtime_ex.cpp(734): error 0x00000000: Unable to load library "/home/paul/adtfx/bin/libQtGui.so"
/opt/jenkins/workspace/ADTF2_builder/PLATFORM/U1404_x64_gcc48/source/src/sdk/private/runtime_ex.cpp(1034): error 0x00000000: Could not load manifest "/home/paul/adtfx/bin/adtf_devenv.manifest" !
/opt/jenkins/workspace/ADTF2_builder/PLATFORM/U1404_x64_gcc48/source/src/ucom/runtime.cpp(284): error 0x00000000: runlevel "rl_system" could not be reached! try to fall back to last stable runlevel "rl_shutdown"
/opt/jenkins/workspace/ADTF2_builder/PLATFORM/U1404_x64_gcc48/source/src/ucom/runtime.cpp(1627): info 0x00000000: Unregistered class "adtf.core.media_sample". ( 1 )
/opt/jenkins/workspace/ADTF2_builder/PLATFORM/U1404_x64_gcc48/source/src/ucom/runtime.cpp(1627): info 0x00000000: Unregistered class "adtf.core.media_type". ( 0 )
/opt/jenkins/workspace/ADTF2_builder/PLATFORM/U1404_x64_gcc48/source/src/ucom/runtime.cpp(111): info 0x00000000: Stopped UCOM runtime
/opt/jenkins/workspace/ADTF2_builder/PLATFORM/U1404_x64_gcc48/source/src/ucom/runtime.cpp(299): info 0x00000000: fall back to runlevel "rl_shutdown" succeeded! Return with error anyway!
/opt/jenkins/workspace/ADTF2_builder/PLATFORM/U1404_x64_gcc48/source/src/sdk/private/runtime_ex.cpp(576): info 0x00000000: ADTF stopped: Tue Oct 16 08:39:34 2018 *
/opt/jenkins/workspace/ADTF2_builder/PLATFORM/U1404_x64_gcc48/source/src/sdk/private/runtime_ex.cpp(737): exception 0x00000003: Unable to load library "/home/paul/adtfx/bin/libQtGui.so"
/opt/jenkins/workspace/ADTF2_builder/PLATFORM/U1404_x64_gcc48/source/src/tools/adtfdevenv/../launcher/main.cpp(521): info 0x00000000: ADTF exits with code: -3

How can I request a license for this instance? I can run ADTF 3 on the same machine without any issues.

Lösung

The problem in this case is not ADTF itself, its QT 4.7.x.
ADTF 3.x uses QT 5.9 which does not have such effects.

Due to the fact that QT could not be loaded, there is no chance to open the QT-depended view (License Dialog).

You are using a not supported and untested Ubuntu delivery, please use the recommended Ubuntu 14.04.
The delivery is not working on u18.04, you have to recompile QT 4.7.1 for your platform.
See #3649

Anyway, this is out of the supported scope.