Community Center

Dear customers,

Today we will migrate from Redmine to Gitlab Service Desk and bring our support and development together.

The process will start at 12:00 CET.

• All gitlab service desk support issues will be only visible for digitalwerk support team and our developers
• The entire communication will be via mail only, collaboration in gitlab neither required nor possible
• You will receive notifications per mail when an issue has been updated and be able to answer to this mail
• To create new issues, just send a mail with the required information to support@digitalwerk.net
  • You will receive also a notification when the issue has been created
  • No user registration or login needed
• All open issues will be moved and handled in new gitlab service desk after migration

PLEASE MAKE SURE TO CHECK YOUR SPAM MAIL AND/OR TELL YOUR IT TO WHITELIST gitlab@mg.gitlab.com

We apologize for this short interrupt but we hope this will be the next step to give you the best support and reduce maintainance.

Your digitalwerk support team